ISO 20000-1 Certification Services for Saudi Arabia's IT Service Management
ISO/IEC 20000-1 is designed to support businesses in providing efficient managed IT services to clients and upholding such standards over time. Through a thorough process approach, ISO/IEC 20000-1 certification enables enterprises to easily deliver high-quality IT service management. An IT service management system can be planned, implemented, run, reviewed, maintained, and improved using the structure and method provided by ISO/IEC 20000-1. It is the most widely accepted global benchmark for IT management systems. It is now (2018) in its third revision. Because of its unique characteristics, ISO/IEC 20000-1 can be used across the entire spectrum of business sectors, scopes, and activities. Its scope can be either narrowed to focus on specific organizational divisions or broadened to include all internal operations and client requirements. It helps firms define service management policies and objectives, comprehend how important components may be controlled, put essential controls